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Retweet on Twitter Jason Walker Retweeted

'; CP24 @CP24 ·

27 Sep 1442442567682043912

'Irresponsible and selfish;' new poll finds rising irritation, frustration with holdouts against COVID-19 vaccination among vaccinated majority in Canada

'Irresponsible and selfish;' new poll finds rising tension between vaccinated and unvaccinated Canadians

A new poll suggests tensions over COVID-19 vaccines in Canada are high as frictions grow between those who are v...

www.cp24.com

'; Jason Walker @jason_walker ·

23 Sep 1441094786551668754

‘Waves,’ ‘Watchmen,’ and the Fragile Beauty of Trent Reznor’s Scores - The Ringer

The Hand That Themes: How Trent Reznor and Atticus Ross Became the Masters of Scores

Nine Inch Nails creator Trent Reznor has crafted some of the decade’s most iconic scores alongside Atticus Ros...

www.theringer.com

'; Jason Walker @jason_walker ·

14 Sep 1437916333400788994

Otherworldly 'time crystal' made inside Google quantum computer could change physics forever

The crystals neatly sidestep some of physics' most iron-clad laws.

www.livescience.com

Resume Highlights

Experience

2014 - Present

Senior IT Systems Analyst, Personal Productivity

Equitable Life of Canada

Responsible for designing and managing the operational support and project delivery for personal productivity systems at Equitable Life, focusing on Office 365 application development and SharePoint administration, telephony systems, and end user print management. Developing proactive process and technology solutions to address critical business requirements while also designing and facilitating end user training materials and sessions.

2013 - 2014

Manager, Customer Service

adidas

Managed the Canadian TEAM division of adidas Customer Service, which was responsible for coordinating and managing orders relating to sport federations, clubs, and associations while working closely with Sales Reps and Dealers. Instrumental in the development and implementation of reports, analytics, and policies while training and mentoring a high performance team.

2012 - 2013

Manager, Customer Support

Desire2Learn

Managed the teams responsible for providing support to Desire2Learn’s product and service customers worldwide, while coordinating internal team direction, knowledge, and resources.

2005 - 2012

Team Lead, IT Service Desk

BlackBerry

Responsible for day-to-day operations of the IT teams responsible for coordinating internal user, system, and service support for Research In Motion / BlackBerry employees across the globe.

Skills

Support