Latest Tweets

Retweet on Twitter Jason Walker Retweeted

As a result of rising COVID-19 numbers, I am asking everyone to limit their trips outside of the home, except essential reasons like going to work, school, getting groceries, or for medical appointments. Families should not allow visitors to their homes & avoid social gatherings.

Jason Walker @jason_walker·

11 Nov 1326694346478002181

Insults for 2020: “You’re the type of person to stare at your own video for the entire meeting”. What’s your favourite? #2020insults

Retweet on Twitter Jason Walker Retweeted

Jeff Tiedrich @itsJeffTiedrich·

8 Nov 1325445861548158978

it's the year 2020 and Germany is celebrating the defeat of fascism in America. how fucking stunning is that

Resume Highlights

Experience

2014 - Present

Senior IT Systems Analyst, Personal Productivity

Equitable Life of Canada

Responsible for designing and managing the operational support and project delivery for personal productivity systems at Equitable Life, focusing on Office 365 application development and SharePoint administration, telephony systems, and end user print management. Developing proactive process and technology solutions to address critical business requirements while also designing and facilitating end user training materials and sessions.

2013 - 2014

Manager, Customer Service

adidas

Managed the Canadian TEAM division of adidas Customer Service, which was responsible for coordinating and managing orders relating to sport federations, clubs, and associations while working closely with Sales Reps and Dealers. Instrumental in the development and implementation of reports, analytics, and policies while training and mentoring a high performance team.

2012 - 2013

Manager, Customer Support

Desire2Learn

Managed the teams responsible for providing support to Desire2Learn’s product and service customers worldwide, while coordinating internal team direction, knowledge, and resources.

2005 - 2012

Team Lead, IT Service Desk

BlackBerry

Responsible for day-to-day operations of the IT teams responsible for coordinating internal user, system, and service support for Research In Motion / BlackBerry employees across the globe.

Skills

Support